Commercial Services: Y23031 - Language Services

UK-West Malling: Translation services.

Section I: Contracting Authority

   I.1) Name, Addresses and Contact Point(s):
       Kent County Council (T/A Procurement Services)
       Procurement Services Group, 1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
       Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
       Contact: Tamara Stevens
       Main Address: https://www.commercialservices.org.uk/
       NUTS Code: UK

   I.2) Joint procurement:
      The contract involves joint procurement: No          
      In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
      The contract is awarded by a central purchasing body: Yes

   I.4)Type of the contracting authority:
      Regional or local authority

   I.5) Main activity:
      General public services

Section II: Object Of The Contract

   II.1) Scope of the procurement

      II.1.1) Title: Y23031 - Language Services            
      Reference number: Not Provided

      II.1.2) Main CPV code:
         79530000 - Translation services.


      II.1.3) Type of contract: SERVICES

      II.1.4) Short description: The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limitedto: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation

      II.1.6) Information about lots
         This contract is divided into lots: No
                  
      II.1.7) Total value of the procurement (excluding VAT)
          Lowest offer: 1 / Highest offer:20,000,000         
         Currency:GBP            

   II.2) Description

      II.2.2) Additional CPV code(s):
            79530000 - Translation services.


      II.2.3) Place of performance
      Nuts code:
      UK - UNITED KINGDOM
   
      Main site or place of performance:
      UNITED KINGDOM
             

      II.2.4) Description of the procurement: The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limited to: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation

      II.2.5) Award criteria:
      Quality criterion - Name: Delivering the Framework Agreement / Weighting: 20
      Quality criterion - Name: Delivering the Service and Account Management / Weighting: 30
      Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
      Quality criterion - Name: Social Value / Weighting: 10
                  
      Cost criterion - Name: Interpretation / Weighting: 15
      Cost criterion - Name: Translation/Transcription / Weighting: 15
            

      II.2.11) Information about options
         Options: No
         

      II.2.13) Information about European Union funds
         The procurement is related to a project and/or programme financed by European Union funds: No
         

      II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

   IV.1.1)Type of procedure: Open


   IV.1.3) Information about a framework agreement or a dynamic purchasing system
      The procurement involves the establishment of a framework agreement: Yes       
      

   IV.1.6) Information about electronic auction
      An electronic auction has been used: No

   IV.1.8) Information about the Government Procurement Agreement (GPA)
      The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

   IV.2.1) Previous publication concerning this procedure
       Notice number in the OJEU: 2023/S 000-023623
      
   

   IV.2.9) Information about termination of call for competition in the form of a prior information notice
      The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

   Contract No: Y23031    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 12/03/2024

      V.2.2) Information about tenders
         Number of tenders received: 16
         Number of tenders received from SMEs: 14 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 16

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: Yes
         
         Contractor (No.1)
             AA Global Language Services Ltd, 04299764
             Francis House, 4 Humber Place, Hull, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.2)
             Language Line Solutions, 04823110
             Queen Elizabeth House, 5th Floor, 4 St Dunstan’s Hill, London, United Kingdom
             NUTS Code: UK
            The contractor is an SME: No
         
         Contractor (No.3)
             Global Voices Limited, SC270103
             Unit A, Logie Court, Innovation Park, Stirling, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.4)
             DCVS Trading Ltd (t/a Herts Interpreting & Translation Service), 11127666
             48 High Street, Hemel Hempstead, Hertfordshire, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.5)
             Papillon Translations Ltd, 08991181
             60 Thornton Street, Newcastle upon Tyne, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.6)
             PAB Languages Centre Ltd, 08951055
             145 High Street, Colchester, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.7)
             ONCALL Interpreters Ltd, 08848961
             63-66 Hatton Garden, London, United Kingdom
             NUTS Code: UK
            The contractor is an SME: No
         
         Contractor (No.8)
             Translate UK Limited, 05705452
             Croft Myl, 1 West Parade, Halifax, West Yorkshire, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.9)
             Intertranslations SA, 07700513
             St Andrew's House, St Andrew's Road, Cambridge, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes
         
         Contractor (No.10)
             Migrant Help Trading Limited (t/a Clear Voice Interpreting Services), 05684239
             128 City Road, London, United Kingdom
             NUTS Code: UK
            The contractor is an SME: No

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Lowest offer: 1 / Highest offer: 20,000,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         

Award Of Contract (No.2)

   Contract No: Not Provided    
   Lot Number: Not Provided    
   Title: Not Provided

   A contract/lot is awarded: Yes


   V.2) Award of contract

      V.2.1) Date of conclusion of the contract: 12/03/2024

      V.2.2) Information about tenders
         Number of tenders received: 16
         Number of tenders received from SMEs: 14 (SME - as defined in Commission Recommendation 2003/361/EC)          
         Number of tenders received from tenderers from other EU Member States: 0          
         Number of tenders received from tenderers from non-EU Member States: 0          
         Number of tenders received by electronic means: 16

      V.2.3) Name and address of the contractor

      The contract has been awarded to a group of economic operators: No
         
         Contractor (No.1)
             Transcription City Ltd, 08502821
             34 St Annes Road, Whitstable, Kent, United Kingdom
             NUTS Code: UK
            The contractor is an SME: Yes

      V.2.4) Information on value of the contract/lot (excluding VAT)
         Initial estimated total value of the contract/lot: Not Provided          
         Lowest offer: 1 / Highest offer: 20,000,000
         Currency: GBP

      V.2.5) Information about subcontracting
         The contract is likely to be subcontracted: No
         
Section VI: Complementary information

   VI.3) Additional information: To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884

   VI.4) Procedures for review

      VI.4.1) Review body
          Commercial Services Kent Limited
          1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
          Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk

      VI.4.2) Body responsible for mediation procedures
          Commercial Services
          1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
          Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk

      VI.4.3) Review procedure
         Precise information on deadline(s) for review procedures: Not Provided

      VI.4.4) Service from which information about the review procedure may be obtained
         Not Provided

   VI.5) Date of dispatch of this notice: 13/03/2024