UK-West Malling: Translation services.

Section I: Contracting Authority

I.1) Name, Addresses and Contact Point(s):
Kent County Council (T/A Procurement Services)
Procurement Services Group, 1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
Contact: Tamara Stevens
Main Address: https://www.commercialservices.org.uk/
NUTS Code: UK

I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: Yes

I.4)Type of the contracting authority:
Regional or local authority

I.5) Main activity:
General public services

Section II: Object Of The Contract

II.1) Scope of the procurement

II.1.1) Title: Y23031 - Language Services
Reference number: Not Provided

II.1.2) Main CPV code:
79530000 - Translation services.


II.1.3) Type of contract: SERVICES

II.1.4) Short description: The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limitedto: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation

II.1.6) Information about lots
This contract is divided into lots: No

II.1.7) Total value of the procurement (excluding VAT)
Lowest offer: 1 / Highest offer:20,000,000
Currency:GBP

II.2) Description

II.2.2) Additional CPV code(s):
79530000 - Translation services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: The Framework Agreement will enable Customers to facilitate communication between individuals, or groups of people, who either do not speak the same language, or have a degree of hearing loss, and also for Customers who wish to translate written material from one language to another or transcribe written material into an alternative format, Services may include, but are not limited to: •Audio transcription •Braille transcription •Business translation •Conference interpretation •Document translation •Face to face interpretation (spoken and non-spoken, including BSL) •Legal translation •Medical interpretation •Medical translation •Telephone interpretation •Video interpretation (spoken and non-spoken) •Website translation

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 20
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 30
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Interpretation / Weighting: 15
Cost criterion - Name: Translation/Transcription / Weighting: 15


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

IV.1.1)Type of procedure: Open


IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: Yes


IV.1.6) Information about electronic auction
An electronic auction has been used: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2023/S 000-023623



IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

Contract No: Y23031
Lot Number: Not Provided
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 12/03/2024

V.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
AA Global Language Services Ltd, 04299764
Francis House, 4 Humber Place, Hull, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.2)
Language Line Solutions, 04823110
Queen Elizabeth House, 5th Floor, 4 St Dunstan’s Hill, London, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Global Voices Limited, SC270103
Unit A, Logie Court, Innovation Park, Stirling, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.4)
DCVS Trading Ltd (t/a Herts Interpreting & Translation Service), 11127666
48 High Street, Hemel Hempstead, Hertfordshire, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.5)
Papillon Translations Ltd, 08991181
60 Thornton Street, Newcastle upon Tyne, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.6)
PAB Languages Centre Ltd, 08951055
145 High Street, Colchester, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.7)
ONCALL Interpreters Ltd, 08848961
63-66 Hatton Garden, London, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.8)
Translate UK Limited, 05705452
Croft Myl, 1 West Parade, Halifax, West Yorkshire, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.9)
Intertranslations SA, 07700513
St Andrew's House, St Andrew's Road, Cambridge, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.10)
Migrant Help Trading Limited (t/a Clear Voice Interpreting Services), 05684239
128 City Road, London, United Kingdom
NUTS Code: UK
The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 20,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.2)

Contract No: Not Provided
Lot Number: Not Provided
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 12/03/2024

V.2.2) Information about tenders
Number of tenders received: 16
Number of tenders received from SMEs: 14 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 16

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: No

Contractor (No.1)
Transcription City Ltd, 08502821
34 St Annes Road, Whitstable, Kent, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 20,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No

Section VI: Complementary information

VI.3) Additional information: To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=841752884

VI.4) Procedures for review

VI.4.1) Review body
Commercial Services Kent Limited
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk

VI.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided

VI.4.4) Service from which information about the review procedure may be obtained
Not Provided

VI.5) Date of dispatch of this notice: 13/03/2024