Procurement Services: Record Information Management - Y27003

Contracting authority

Contracting authority:

Kent County Council trading as Procurement Services

Public Procurement Organisation Number:

PYCX-4938-CCHM

Address:

1 Abbey Wood Road
West Malling, Kent
ME19 4YT
UK

Contact name:

Jennifer Ware

Email:

Jennifer.Ware@csltd.org.uk

Telephone:

Not provided

Website:

Not provided

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Not provided

Special regime:

None

Scope

Title:

Record Information Management - Y27003

Reference number:

Y27003

Main category:

SERVICES

Description:

Procurement Services are looking to create a local and national framework for the provision of Record Information Management. This Framework will provide end-to-end solutions for the secure storage, management, digitisation, governance and disposal of physical and digital information assets. It covers records storage and lifecycle management, IT asset disposal, document scanning and workflow automation, information governance and cloud services, alongside specialist advisory support, enabling organisations to manage information securely and compliantly throughout its lifecycle.

This questionnaire is designed to understand supplier experiences, challenges, and expectations regarding Records Information Management frameworks. Your responses will help us design a framework that meets the needs of suppliers and customers to improve the procurement and delivery experience across all areas within the Public Sector.

PLEASE NOTE THIS PRE-MARKET ENGAGEMENT ONLY - THIS IS NOT A CALL FOR COMPETITION AT THIS STAGE.

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/VK39UFDH9J
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://csg.delta-esourcing.com/tenders/UK-UK-West-Malling%2C-Kent:-Business-analysis-consultancy-services./VK39UFDH9J

To respond to this opportunity, please click here:
https://csg.delta-esourcing.com/respond/VK39UFDH9J

Total value (estimated):

GBP 50,000,000 excluding VAT

GBP 60,000,000 including VAT

Contract dates (estimated):

01/03/2027 to 28/02/2031

CPV classifications:

72221000 - Business analysis consultancy services.

72500000 - Computer-related services.

72512000 - Document management services.

79995000 - Library management services.

79999100 - Scanning services.

79999200 - Invoicing services.

Delivery regions:

Not provided

Participation

Suitable for SMEs:

Yes

Suitable for VCSEs:

Yes

Engagement

Engagement deadline:

25/09/2026

Engagement status:

The engagement has not yet been carried out.

Engagement process description:

The purpose of this engagement is to:

Understand whether the market can meet our requirements and identify any constraints or opportunities.

Gather supplier feedback to ensure specifications are realistic, achievable, and aligned with industry standards.

Use insights to determine the most appropriate route to market, contract structure, and commercial model.

Provide early visibility of the opportunity to a broad supplier base, supporting fair and open competition.

Identify potential risks and innovative solutions early, reducing the likelihood of delays or poor delivery post-award.

By engaging with the market at an early stage, we will improve the quality of our tender documents, attract a wider pool of capable suppliers, and ultimately deliver better value for money and service outcomes.

Submission

Other organisations