Procurement Services has published this notice through Delta eSourcing
| Notice Summary |
|---|
| Title: | Travel Management Solutions |
| Notice type: | UK4: Tender notice |
| Authority: | Procurement Services |
| Nature of contract: | Services |
| Procedure: | Above threshold - Open procedure |
| Short Description: | This framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking a range of travel solutions enabling customers to research, book, and manage all their travel requirements along with any additional supporting services they require. The framework is split into 3 Lots. Lot 1: Core Travel Services Lot 1 covers all essential travel booking services, including but not limited to: Accommodation •Guesthouses, hotels, serviced apartments Air Travel •Baggage handling •Domestic and international flights •Inflight meals •Online check-in •Ticketing options Ground Transport •Car rentals •Coach travel •Ferry services •Parking arrangements •Taxi transfers Rail Travel •Advance and flexible tickets •Digital ticketing •Railcards •Seat reservations In addition to offering the above essential services, Customers may require additional services including, but not limited to: Travel Management and Support Services •Accessibility and inclusivity features •Airport lounge access •Carbon emissions reporting and offsetting •Consolidated invoicing •Currency exchange •Real-time analytics •Social value delivery •Special assistance •Traveller tracking and alerts •Travel visas and passport services •VIP services Lot 2: Event and Venue Services Lot 2 supports Customers with the planning and delivery of meetings, conferences, and events. services include, but are not limited to: Core Services •Delegate and guest management •Event planning and logistics •Marketing and communications •Pre- and post-event support •Technical setup (e.g., AV equipment, staging) •Venue sourcing In addition to offering the above essential services, Customers may require additional services including, but not limited to: Support Services •Accessibility and inclusivity features •Consolidated invoicing •Social value delivery •Special assistance •VIP services Lot 3: Emergency Accommodation Services Lot 3 provides 24/7 emergency accommodation services with rapid response capabilities. Key features include but are not limited to: 24/7 Emergency Response and Rapid Turnaround •Dedicated, experienced team available around the clock •Non-arrival reporting •Rapid turnaround times for emergency requests Safeguarding Standards and SLAs •DBS checks for key personnel at accommodation providers •Hotel safeguarding checks (risk assessments, food hygiene ratings, health & safety compliance) •Non-arrival policies and duty of care protocols •PREVENT training delivered to frontline hotel staff •Tiered escalation procedures for on-site incidents •Tailored support for vulnerable groups (e.g., under-18s, survivors of abuse, individuals with complex needs) Location Vetting and Risk Assessment •Property reviews for safety, accessibility, and suitability •Specialist placements (e.g., pet-friendly units, family-safe self-accommodation) Pseudonymous Bookings and Identity Protection •Ability to make pseudonymous bookings to protect guest identity •Discreet specification of gender, cultural, and safeguarding considerations at booking Under-18s and Apprenticeship Placements •Specialist protocols for younger or vulnerable learners •Matching by age, gender, and dietary requirements •Curfew expectations and access to leisure spaces •Accommodation providers briefed on duty of care requirements from the outset This is not an exhaustive list as any additional services will be dependent on the specific requirements of the Customer. |
| Published: | 06/02/2026 16:46 |
View Full Notice
Contracting authority
- Contracting authority:
- Kent County Council (t/a Procurement Services)
- Public Procurement Organisation Number:
- PYCX-4938-CCHM
- Address:
1 Abbey Wood Road
West Malling, Kent
ME19 4YT
UK- Contact name:
- Sobia Asad
- Email:
- people&professionalservices@csltd.org.uk
- Telephone:
- 01622942841
- Website:
- Not provided
- Organisation type:
- MINISTRY
- Devolved regulations that apply:
- None
Procedure
- Procedure type:
Open procedure- Preliminary market engagement conducted:
- Yes
- Tenders received:
- 0
- Tenders assessed:
- 0
- Tenders from SMEs:
- 0
- Tenders from VCSEs:
- 0
- Special regime:
None
Scope
- Title:
- Travel Management Solutions
- Reference number:
- Y26013
- Main procurement category:
- SERVICES
- Description:
- This framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking a range of travel solutions enabling customers to research, book, and manage all their travel requirements along with any additional supporting services they require. The framework is split into 3 Lots.
Lot 1: Core Travel Services
Lot 1 covers all essential travel booking services, including but not limited to:
Accommodation
•Guesthouses, hotels, serviced apartments
Air Travel
•Baggage handling
•Domestic and international flights
•Inflight meals
•Online check-in
•Ticketing options
Ground Transport
•Car rentals
•Coach travel
•Ferry services
•Parking arrangements
•Taxi transfers
Rail Travel
•Advance and flexible tickets
•Digital ticketing
•Railcards
•Seat reservations
In addition to offering the above essential services, Customers may require additional services including, but not limited to:
Travel Management and Support Services
•Accessibility and inclusivity features
•Airport lounge access
•Carbon emissions reporting and offsetting
•Consolidated invoicing
•Currency exchange
•Real-time analytics
•Social value delivery
•Special assistance
•Traveller tracking and alerts
•Travel visas and passport services
•VIP services
Lot 2: Event and Venue Services
Lot 2 supports Customers with the planning and delivery of meetings, conferences, and events. services include, but are not limited to:
Core Services
•Delegate and guest management
•Event planning and logistics
•Marketing and communications
•Pre- and post-event support
•Technical setup (e.g., AV equipment, staging)
•Venue sourcing
In addition to offering the above essential services, Customers may require additional services including, but not limited to:
Support Services
•Accessibility and inclusivity features
•Consolidated invoicing
•Social value delivery
•Special assistance
•VIP services
Lot 3: Emergency Accommodation Services
Lot 3 provides 24/7 emergency accommodation services with rapid response capabilities. Key features include but are not limited to:
24/7 Emergency Response and Rapid Turnaround
•Dedicated, experienced team available around the clock
•Non-arrival reporting
•Rapid turnaround times for emergency requests
Safeguarding Standards and SLAs
•DBS checks for key personnel at accommodation providers
•Hotel safeguarding checks (risk assessments, food hygiene ratings, health & safety compliance)
•Non-arrival policies and duty of care protocols
•PREVENT training delivered to frontline hotel staff
•Tiered escalation procedures for on-site incidents
•Tailored support for vulnerable groups (e.g., under-18s, survivors of abuse, individuals with complex needs)
Location Vetting and Risk Assessment
•Property reviews for safety, accessibility, and suitability
•Specialist placements (e.g., pet-friendly units, family-safe self-accommodation)
Pseudonymous Bookings and Identity Protection
•Ability to make pseudonymous bookings to protect guest identity
•Discreet specification of gender, cultural, and safeguarding considerations at booking
Under-18s and Apprenticeship Placements
•Specialist protocols for younger or vulnerable learners
•Matching by age, gender, and dietary requirements
•Curfew expectations and access to leisure spaces
•Accommodation providers briefed on duty of care requirements from the outset
This is not an exhaustive list as any additional services will be dependent on the specific requirements of the Customer.
To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=1011856291 - Total value (estimated):
GBP 50,000,000 excluding VAT
GBP 60,000,000 including VAT- Maximum number of lots a supplier can bid for:
- Not provided
- Maximum number of lots a supplier can be awarded:
- Not provided
- Description of how multiple lots may be awarded:
- Not provided
Lots
Lot 1: Core Travel Services
- Description:
- Lot 1 covers all essential travel booking services, including but not limited to:
Accommodation
•Guesthouses, hotels, serviced apartments
Air Travel
•Baggage handling
•Domestic and international flights
•Inflight meals
•Online check-in
•Ticketing options
Ground Transport
•Car rentals
•Coach travel
•Ferry services
•Parking arrangements
•Taxi transfers
Rail Travel
•Advance and flexible tickets
•Digital ticketing
•Railcards
•Seat reservations
In addition to offering the above essential services, Customers may require additional services including, but not limited to:
Travel Management and Support Services
•Accessibility and inclusivity features
•Airport lounge access
•Carbon emissions reporting and offsetting
•Consolidated invoicing
•Currency exchange
•Real-time analytics
•Social value delivery
•Special assistance
•Traveller tracking and alerts
•Travel visas and passport services
•VIP services - Suitable for SMEs:
- Yes
- Suitable for VCSEs:
- Yes
- Value (estimated):
GBP 30,000,000 excluding VAT
GBP 36,000,000 including VAT- Contract dates (estimated):
- 01/07/2026 to 30/06/2030
- CPV classifications:
63515000 - Travel services.
63516000 - Travel management services.
79997000 - Business travel services.- Contract can be extended:
- No
- Delivery regions:
Not provided- Award criteria:
Name: Price / Weighting: 30
Name: Technical / Weighting: 60
Name: Social Value / Weighting: 10
Lot 2: Event and Venue Services
- Description:
- Lot 2 supports Customers with the planning and delivery of meetings, conferences, and events. services include, but are not limited to:
Core Services
•Delegate and guest management
•Event planning and logistics
•Marketing and communications
•Pre- and post-event support
•Technical setup (e.g., AV equipment, staging)
•Venue sourcing
In addition to offering the above essential services, Customers may require additional services including, but not limited to:
Support Services
•Accessibility and inclusivity features
•Consolidated invoicing
•Social value delivery
•Special assistance
•VIP services - Suitable for SMEs:
- Yes
- Suitable for VCSEs:
- Yes
- Value (estimated):
GBP 10,000,000 excluding VAT
GBP 12,000,000 including VAT- Contract dates (estimated):
- 01/07/2026 to 30/06/2030
- CPV classifications:
79952000 - Event services.- Contract can be extended:
- No
- Delivery regions:
Not provided- Award criteria:
Name: Price / Weighting: 30
Name: Technical / Weighting: 60
Name: Social Value / Weighting: 10
Lot 3: Emergency Accommodation Services
- Description:
- Lot 3 provides 24/7 emergency accommodation services with rapid response capabilities. Key features include but are not limited to:
24/7 Emergency Response and Rapid Turnaround
•Dedicated, experienced team available around the clock
•Non-arrival reporting
•Rapid turnaround times for emergency requests
Safeguarding Standards and SLAs
•DBS checks for key personnel at accommodation providers
•Hotel safeguarding checks (risk assessments, food hygiene ratings, health & safety compliance)
•Non-arrival policies and duty of care protocols
•PREVENT training delivered to frontline hotel staff
•Tiered escalation procedures for on-site incidents
•Tailored support for vulnerable groups (e.g., under-18s, survivors of abuse, individuals with complex needs)
Location Vetting and Risk Assessment
•Property reviews for safety, accessibility, and suitability
•Specialist placements (e.g., pet-friendly units, family-safe self-accommodation)
Pseudonymous Bookings and Identity Protection
•Ability to make pseudonymous bookings to protect guest identity
•Discreet specification of gender, cultural, and safeguarding considerations at booking
Under-18s and Apprenticeship Placements
•Specialist protocols for younger or vulnerable learners
•Matching by age, gender, and dietary requirements
•Curfew expectations and access to leisure spaces
•Accommodation providers briefed on duty of care requirements from the outset
This is not an exhaustive list as any additional services will be dependent on the specific requirements of the Customer. - Suitable for SMEs:
- Yes
- Suitable for VCSEs:
- Yes
- Value (estimated):
GBP 10,000,000 excluding VAT
GBP 12,000,000 including VAT- Contract dates (estimated):
- 01/07/2026 to 30/06/2030
- CPV classifications:
63515000 - Travel services.
63516000 - Travel management services.
79997000 - Business travel services.- Contract can be extended:
- No
- Delivery regions:
Not provided- Award criteria:
Name: Price / Weighting: 30
Name: Technical / Weighting: 60
Name: Social Value / Weighting: 10
Documents
- Associated tender documents:
Not provided- Technical specifications:
Not provided
Submission
- Enquiry deadline:
- 06/03/2026 Time: 17:00
- Tender submission deadline:
- 02/04/2026 Time: 17:00
- Submission address and any special instructions:
- https://csg.delta-esourcing.com/respond/YC3EG4Y5KB
- An electronic auction will be used:
No- Languages that may be used for submission:
English- Award decision date (estimated):
- 22/05/2026
Other information
- Legal and financial capacity conditions of participation:
- Not provided
- Technical ability conditions of participation:
- Not provided
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):
- Not provided
- Government Procurement Agreement (GPA):
- Not provided
- A conflicts assessment has been prepared and revised:
- Yes
Other organisations
Not provided