UK-West Malling: Personnel and payroll services.

Section I: Contracting Authority

I.1) Name, Addresses and Contact Point(s):
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
Main Address: https://www.commercialservices.org.uk/
NUTS Code: UK

I.2) Joint procurement:
The contract involves joint procurement: No
In the case of joint procurement involving different countries, state applicable national procurement law: Not Provided
The contract is awarded by a central purchasing body: Yes

I.4)Type of the contracting authority:
Regional or local authority

I.5) Main activity:
General public services

Section II: Object Of The Contract

II.1) Scope of the procurement

II.1.1) Title: Supply of HR Support Services Y25006
Reference number: Y25006

II.1.2) Main CPV code:
79631000 - Personnel and payroll services.


II.1.3) Type of contract: SERVICES

II.1.4) Short description: This Framework Agreement has been split into four (4) LOTs. It is not compulsory to Tender
for all LOTs, Tenderers may apply for one, several, or all LOTs.
LOT 1 – HR Administration and Payroll Service
LOT 2 – HR Advisory Services
LOT 3 – Employee Screening
LOT 4 – Staff Health and Wellbeing

II.1.6) Information about lots
This contract is divided into lots: Yes

II.1.7) Total value of the procurement (excluding VAT)
Lowest offer: 1 / Highest offer:500,000,000
Currency:GBP

II.2) Description (lot no. 1)


II.2.1) Title:HR Administration and Payroll Service
Lot No:1

II.2.2) Additional CPV code(s):
79211110 - Payroll management services.
79631000 - Personnel and payroll services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: This LOT will cover the provision of HR administration and payroll Services,
including but not limited to:
•Benefits administration
•Compliance and reporting
•Employee lifecycle management, including onboarding and offboarding
•Employee records management
•Employee relations
•Flexible working
•Health and safety administration
•HR Information Systems (HRIS) management
•Leave administration
•Payroll administration
•Pension administration
•Performance management
•Recruitment support
•Time and attendance management
•Training and development support

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Price / Weighting: 0


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 2)


II.2.1) Title:HR Advisory Services
Lot No:2

II.2.2) Additional CPV code(s):
79631000 - Personnel and payroll services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: This LOT will cover the provision of HR advisory services, including but not limited
to:
•Gender / ethnicity pay gap analysis
•HR and employment matters including, but not limited to:
oBonus and incentive schemes
oChange management and redundancy
oContract changes
oData protection
oDisciplinary and grievance procedures
oIll health and absence management
oJob evaluations
oMaternity and paternity leave
oPerformance management and capability
oReward Strategy
oSafeguarding and managing allegations
oTUPE processes
oWorkplace mediation and conflict resolution
•HR investigations
•Organisational change
•Pay / benefit benchmarking
•Training and development

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Price / Weighting: 0


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 3)


II.2.1) Title:Employee Screening
Lot No:3

II.2.2) Additional CPV code(s):
79631000 - Personnel and payroll services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: This LOT will cover the provision of a range of employee screening Services,
including but not limited to:
•Criminal record checks
•DBS checks
•Employment history and gap analysis
•Identity Checks
•Reference checks
•Right to work checks
•Social media checks

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Price / Weighting: 0


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 4)


II.2.1) Title:Staff Health and Wellbeing
Lot No:4

II.2.2) Additional CPV code(s):
79631000 - Personnel and payroll services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: This LOT will cover the provision of a range of staff health and wellbeing Services
to help support organisations with creating a healthier, happier, and more productive workforce. Awarded Suppliers
will be expected to be able to provide assistance, either directly or via Sub-Contractors, in the following areas,
including but not limited to:
•Financial wellbeing
oDebt management support
oFinancial education
•Mental wellbeing
oEmployee assistance programmes (EAP)
oMental health first aid training
oStress management programmes
oSupport networks
oWorkplace surveys
•Physical wellbeing
oErgonomic assessments
oFitness programmes
oHealth screenings and assessments
oHealthy eating initiatives
oVaccination programs
•Social wellbeing
oTeam building activities
oVolunteering opportunities

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Price / Weighting: 0


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided

II.2) Description (lot no. 5)


II.2.1) Title:Total HR Management Service
Lot No:5

II.2.2) Additional CPV code(s):
79631000 - Personnel and payroll services.


II.2.3) Place of performance
Nuts code:
UK - UNITED KINGDOM

Main site or place of performance:
UNITED KINGDOM


II.2.4) Description of the procurement: Suppliers awarded onto all LOTs 1, 2, 3 and 4 will automatically be added into this
LOT 5 to be able to provide all Services as a total HR management Service.
Suppliers are to make available if required, either directly or indirectly via Sub-Contractors, all resources to enable a
total HR management Service to be procured under this LOT 5.

II.2.5) Award criteria:
Quality criterion - Name: Delivering the Framework Agreement / Weighting: 35
Quality criterion - Name: Delivering the Service and Account Management / Weighting: 45
Quality criterion - Name: Standards, Regulations and Policies / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10

Cost criterion - Name: Price / Weighting: 0


II.2.11) Information about options
Options: No


II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: No


II.2.14) Additional information: Not Provided


Section IV: Procedure

IV.1) Description

IV.1.1)Type of procedure: Open


IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement: Yes


IV.1.6) Information about electronic auction
An electronic auction has been used: No

IV.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure
Notice number in the OJEU: 2024/S 000-037599



IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice: No

Section V: Award of contract

Award Of Contract (No.1)

Contract No: Not Provided
Lot Number: 1
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 25/06/2025

V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
Morson Human Resources Limited, 02714555
Adamson House, Centenary Way, Greater Manchester, M50 1RD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.2)
Capita Business Services Ltd, 02299747
First Floor, 2 Kingdom St, Paddington, London, W2 6BD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Commercial Services Kent Ltd, 05858177
1 Abbey Wood Rd, Kings Hill, West Malling, ME19 4YT, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.4)
Juniper Education Services Ltd, 12004688
Boundary House, 4 County Place, Chelmsford, Essex, CM2 0RE, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.5)
de Novo Consulting Services Ltd, 12686607
Merlin House, Langstone Business Village, Newport, NP18 2HJ, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.6)
NHS Arden & Greater East Midlands Commissioning Support Unit, N/A
St John's House, East Street, Leicester, LE1 6NB, United Kingdom
NUTS Code: UK
The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 100,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.2)

Contract No: Not Provided
Lot Number: 2
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 09/05/2025

V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 4 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
High Performance Consultancy Ltd, 08159027
Merchants Place, Suite 8 Tower Street, Brunswick Bis Park, Liverpool, L3 4BJ, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.2)
Morson Human Resources Limited, 02714555
Adamson House, Centenary Way, Greater Manchester, M50 1RD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Capita Business Services Ltd, 02299747
First Floor, 2 Kingdom St, Paddington, London, W2 6BD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.4)
Commercial Services Kent Ltd, 05858177
1 Abbey Wood Rd, Kings Hill, West Malling, ME19 4YT, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.5)
Juniper Education Services Ltd, 12004688
Boundary House, 4 County Place, Chelmsford, Essex, CM2 0RE, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.6)
Innecto People Consulting Ltd, 04741738
John Ormond House, 899 Silbury Boulevard, Milton Keynes, MK9 3XL, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.7)
NHS Arden & Greater East Midlands Commissioning Support Unit, N/A
St John's House, East Street, Leicester, LE1 6NB, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.8)
Peninsula Business Services Ltd, 01702759
The Peninsula, Victoria Place, Manchester, M4 4FB, United Kingdom
NUTS Code: UK
The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 75,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.3)

Contract No: Not Provided
Lot Number: 3
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 25/06/2025

V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 5 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
Morson Human Resources Limited, 02714555
Adamson House, Centenary Way, Greater Manchester, M50 1RD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.2)
Commercial Services Kent Ltd, 05858177
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Juniper Education Services Ltd, 12004688
Boundary House, 4 County Place, Chelmsford, Essex, CM2 0RE, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.4)
NHS Arden & Greater East Midlands Commissioning Support Unit, N/A
St John's House, East Street, Leicester, LE1 6NB, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.5)
Blue Screen IT Ltd, 05014538
Lowin House, Tregolls Rd, Truro, Cornwall, TR1 2NA, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 50,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.4)

Contract No: Not Provided
Lot Number: 4
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 25/06/2025

V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 4 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
Reward Gateway (UK) Ltd, 05696250
Third Floor, 1 Dean Street, London, W1D 3RB, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.2)
Morson Human Resources Limited, 02714555
Adamson House, Centenary Way, Greater Manchester, M50 1RD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Syrona Ltd, 11159809
Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, NE1 1JF, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.4)
Commercial Services Kent Ltd, 05858177
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.5)
Health Assured Ltd, 06314620
The Peninsula, Victoria Place, Manchester, M4 4FB, United Kingdom
Email: bids@healthassured.co.uk
NUTS Code: UK
The contractor is an SME: No

Contractor (No.6)
Juniper Education Services Ltd, 12004688
Boundary House, 4 County Place, Chelmsford, Essex, CM2 0RE, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

Contractor (No.7)
Deo Wellbeing Clinic, N/A
131 Baginton Rd, Coventry, CV3 6FY, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 75,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No


Award Of Contract (No.5)

Contract No: Not Provided
Lot Number: 5
Title: Not Provided

A contract/lot is awarded: Yes


V.2) Award of contract

V.2.1) Date of conclusion of the contract: 09/05/2025

V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1 (SME - as defined in Commission Recommendation 2003/361/EC)
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3

V.2.3) Name and address of the contractor

The contract has been awarded to a group of economic operators: Yes

Contractor (No.1)
Commercial Services Kent Ltd, 05858177
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.2)
Morson Human Resources Limited, 02714555
Adamson House, Centenary Way, Greater Manchester, M50 1RD, United Kingdom
NUTS Code: UK
The contractor is an SME: No

Contractor (No.3)
Juniper Education Services Ltd, 12004688
Boundary House, 4 County Place, Chelmsford, Essex, CM2 0RE, United Kingdom
NUTS Code: UK
The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: Not Provided
Lowest offer: 1 / Highest offer: 200,000,000
Currency: GBP

V.2.5) Information about subcontracting
The contract is likely to be subcontracted: No

Section VI: Complementary information

VI.3) Additional information: To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=961898968
VI.4) Procedures for review

VI.4.1) Review body
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
Internet address: https://www.commercialservices.org.uk/

VI.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill, West Malling, ME19 4YT, United Kingdom
Tel. +44 8081685808, Email: csgprocurement@csltd.org.uk
Internet address: https://www.commercialservices.org.uk/

VI.4.3) Review procedure
Precise information on deadline(s) for review procedures: Not Provided

VI.4.4) Service from which information about the review procedure may be obtained
Not Provided

VI.5) Date of dispatch of this notice: 26/06/2025